Knowledgebase

Many of the eNetLearning appliations and Internet resources need the allowance of pop-ups for them to run properly.

To remedy this situation you must first recognize which browser you are using:

• Internet Explorer(the default browser for Microsoft)
• Safari(the default browser for Apple)
• Firefox
• Chrome

Each different browser has a different way to acheive allowance of pop-ups.

Internet Explorer

1. Open Internet Explorer
2. On the right-hand side of the browser click TOOLS.
3. In the TOOLS area find/open INTERNET OPTIONS.
4. At the top of INTERNET OPTIONS click/open the PRIVACY TAB.
5. In the PRIVACY TAB find the POP-UP BLOCKER area and click/open the SETTINGS button.
6. Within the SETTINGS dialogue box in the “Address of website to allow:” type the base of the website address in which you are trying to work.
   
   1. For Example:
      • The DREAM website base address is http://platform.learning.com
      • The eNetColorado base address is http://enetlearning.org
      • This help website you are currently on the base address is http://help.enetcolorado.org
      • The normal base address can be found by looking at your address (URL) on the website you are trying to function within and begins at the http://  and ends at .com or .org or .net or .edu
7. After the base web address has been typed in the “Address of website to allow:” field click the ADD button.

• This should then allow pop-ups on the websites listed in the “Allowed sites” area. 

• After this is done you may close the INTERNET OPTIONS dialogue box and continue your work within the browser.

Safari

1. Open the Safari browser
2. On the top right-hand side click the SETTINGS ICON (looks like a gear) which opens a drop down menu.
3. Within the drop down menu click/open PREFERENCES which opens in another window.
4. At the top the Preferences Box click the SECURITY TAB at the top.
5. Make sure that fields are checked EXCEPT for the option BLOCK POP-UP WINDOWS.
6. If checked – UNCHECK the option to BLOCK POP-UP WINDOWS.
7. All other settings for Safari default to the correct settings.

Firefox

1. Open Firefox internet browser.
2. On the top left hand side area on the browser click the TOOLS menu which will then show a drop down menu.
3. From this drop down menu click OPTIONS and this will open a settings box with tabs.
4. Within Options click/open the CONTENT TAB at the top.
5. In the Content Tab click/open the first (top) EXCEPTIONS BUTTON.
6. In the “Address of website:” field type in the base address (URL) of the website address in which you are trying to work
   • For Example:
     • The DREAM website base address is http://platform.learning.com
     • The eNetColorado base address is http://enetlearning.org
     • This help website you are currently on the base address is http://help.enetcolorado.org
     • The normal base address can be found by looking at your address (URL) on the website you are trying to function within and begins at the http://  and ends at .com or .org or .net.Click ALLOW
7. After this step you can click CLOSE / OK to close the dialogue/option box and continue your work within your browser

Google Chrome

1. Open Google Chrome
2. On the top right-hand side of the browser click the CUSTOMIZE AND CONTROL GOOGLE BUTTON.
3. This will open a menu -> find and open the SETTINGS option.
   1. This opens the SETTINGS screen.
4. Scroll down to the bottom of the page and CLICK the link SHOW ADVANCED SETTINGS
   1. Continue to scroll down the page slowly until you see the PRIVACY area.
5. Under the PRIVACY area click/open the CONTENT SETTINGS
   1. This will open a dialogue box in front of the Settings area.
6. While still in the CONTENT SETTINGS box scroll down and find the title POP-UPS.
7. Under the POP-UP title click MANAGE EXCEPTIONS.
8. In the HOSTNAME PATTERN type in the base address (URL) of the website address in which you are trying to work.
   
   1. For Example: 
      • The DREAM website base address is http://platform.learning.com
      • The eNetColorado base address is http://enetlearning.org
      • This help website you are currently on the base address is http://help.enetcolorado.org
      • The normal base address can be found by looking at your address (URL) on the website you are trying to function within and begins at the http://  and ends at .com or .org or .net.Verify that the BEHAVOIR is set to ALLOW.
9. click OK
10. You may now close the dialogue boxes and continue working within your browser.